Money Gram

The Department of Posts, has introduced an International Money Transfer System in association with Money Gram Payment Systems, Inc., USA to offer to the general public. 

Salient Features

• MoneyGram Transfer service is a fast, simple and convenient method.
• In India, a person can receive money from abroad through this service.
• Money can never be paid to any other representative.
• This service operates as per the guidelines of the Reserve Bank of India.
• Only personal remittances such as remittances towards family maintenance and remittances favouring foreign tourists visiting India are permissible under MoneyGram.
• Trade related remittances, remittances towards purchase of property, investments or credit to NRE Accounts, etc, or donations/contributions to charitable organizations are NOT permitted.
• A single remittance under this service should not exceed USD 2500 or its equivalent.
• Not more than 30 remittances are allowed to be received by a single individual beneficiary through this service in a calendar year.
• Sender and Receiver of a transaction must be individuals.
• In case of a foreign tourist, acceptable form of ID is a valid passport and visa copy.
• A transaction must only be searched by the REFERENCE NUMBER of eight digits.
• Receiver’s Photo ID, Receive Form, System’s Payment confirmation, and Receivers receipt preserved for 10 years.
• Payment made only if the information filled by the receiver in the Receive Form matches with the information appearing in MoneyGram System.
• A payment should never be made without marking the transaction in the system first.
• Money is paid in Indian Rupees only at ongoing exchange rates.
• Payments greater than Indian Rupees 50,000/- is paid by cheque.
• All KYC/AML/CFT norms/rules/regulations/instructions, as mentioned in Reserved Bank of India Master Circular No. 14/2011-12 dated 01^st Jul’11, as amended from time to time, and all the requirements under the provisions of Prevention of Money Laundering Act,2002 and the rules, regulations made there-under, are applicable to the remittances received under this service.
• MoneyGram has established a Call Centre, which operates 24x7.

MoneyGram 24x7 Call Centre 
1800 - 102 - 8333 

Email ID: CustomerService@moneygram.com